![]() Both explain how to set up the cameras and offer some troubleshooting tips but in a better format than you'll find in the Kami Help Center. ![]() You might want to familiarize yourself with the mobile app's FAQ section and save the manual that comes with your IP camera because they're essentially the only official resources worth using. (It's not worth it.) The YI Community should be your first stop if you have a question about your camera since you can connect with YI Technology representatives and other customers on any topic. If you want to contact a real person for customer service, you have two options: visit the YI Community forum or pay for a cloud plan to unlock phone support. Unfortunately, it costs two to three times more than matching options from Arlo and Wyze. The emergency service on the Plus plan uses Noonlight monitoring to put you in touch with first responders, similar to a home security system.In every case, Kami Cloud is more expensive (even if you score a discounted annual plan in the YI app). By comparison, Reolink's five-camera plans start at $5 a month, Nest and Ring record unlimited cameras at $6 and $10 a month, respectively, and Arlo's five-camera plans start at $10 a month. Recording multiple cameras on a single plan kicks in on the Standard plan, which costs a whopping $12 a month and limits you to five total cameras.The Entry plan costs about $5 a month for a single camera, whereas competitors like Arlo, Wyze, Ring cost $3 a month or less for the same benefits and more than seven days of video history.This also limits how often you get notifications. The clips are long enough to figure out what's happening on-screen but don't capture much detail, thanks to a mandatory cooldown between recordings. The Free plan limits clips to six seconds and stores them for up to 24 hours.Exorbitant Cloud subscription fees are how YI can afford to sell its cameras for less than any other brand-including some Wyze models: Kami Cloud is expensive for what you get and is one of the least competitive cloud storage plans on the market. Basic smart home integration with Amazon Alexa and Google Assistant allows you to watch camera feeds on compatible smart displays.Motion-activated recording with person detection, sound detection, and adjustable sensitivity allows you to customize what and when the camera records and sends you motion alerts (except on the Kami Wire-Free Outdoor Camera, which has fewer options).Two-way audio allows you to use a camera as an intercom through the app.There's a microSD card slot for local recording without a cloud storage plan (except on the doorbell camera).It holds up well to most other camera brands but lags behind Arlo, Nest Cam, and Reolink. The 1080p video resolution looks sharp day and night.Built-in Wi-Fi and mobile app (actually two apps-both the Kami Home and YI Home app work with all of the cameras)-the app is great for adjusting settings and watching videos from your cameras.We hope you enjoy your brand new camera and can’t wait to see what you share with us.For most people, the core features are probably enough to seal the deal, and we can't fault YI and Kami for nailing the basics: Confirm the status in the app.Ĭonnect to your Wi-Fi using your network’s password.Ī QR code will show up – face it towards your camera to complete the pairing process!ĭone! Now you can choose whether you’d like to use cloud storage or store your recordings locally on micro SD Card and then you’re all set! Wait until you hear the camera say ‘Waiting to Connect’. Choose the Kami Wire-Free Outdoor Camera. Press the ‘+’ button in the corner to add a camera. If you don’t have a Kami Home App, you can download it from the Google Play or Apple App store and create an account. Make sure to charge your batteries before the first use! To keep you and your camera safe when shipping, it is not allowed to pre-charge the camera’s batteries. Well, good news! The installation process is fast, easy, and straight-forward.Ĭheck out the steps below to see how you can set up your new Kami camera: Your brand new Kami Wire-Free Outdoor Camera has just arrived, and you’re excited to get it open and set it up.
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